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ServiceNow Integration: Strict Mode Functionality Overhaul
1
CP
Carlos Pereira
Posted on January 2024

We are introducing an enhanced strict mode for the synchronization with ServiceNow that efficiently manages data by deleting only those items that have become unlinked from the source system. At the same time, all manually created Fact Sheets and those tied to multiple integrations remain preserved, paving the way for clutter-free and up-to-date data.

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